By using the services, features, and placing orders through this website, you acknowledge that you have read, understood, and fully accepted the terms and conditions outlined on this page. At Akubal, our goal is to provide a secure, transparent, and satisfying experience for all customers. Therefore, respecting the rights of both customers and the company is the foundation of our services.

Order Registration

Orders on the Akubal website are placed online. After completing the purchase process and successful payment, the order will be registered in our system. Receiving an order confirmation via SMS or email indicates that your purchase request has been received, and the review, preparation, and shipping process will begin based on product availability and order conditions.

If, for any reason, including inventory errors, technical issues, incorrect information, or other circumstances beyond our control, it becomes impossible to fulfill an order, Akubal reserves the right to cancel the order. In such cases, the paid amount will be refunded to the customer’s account as soon as possible.

Product Prices

All prices displayed on the website are updated regularly and determined based on current market conditions. However, Akubal reserves the right to modify product prices at any time. Price changes will not affect orders for which final payment has already been completed.

Product Information

Akubal always strives to provide accurate information, images, dimensions, colors, and product specifications. However, due to differences in screen displays, lighting conditions, or the natural characteristics of materials, slight variations in color or appearance may occur. Such differences are considered normal and are not regarded as product discrepancies.

Payment Methods

All payments are processed through secure payment gateways. Final order confirmation is subject to successful payment completion. The customer is responsible for ensuring the accuracy of payment details and banking information.

Order Preparation and Shipping

The preparation time for each order may vary depending on the product type, order volume, and production conditions. After preparation, orders will be shipped through reliable transportation companies. The final delivery time after handing the package over to the carrier is subject to the company’s policies and schedule and may vary due to circumstances such as official holidays, weather conditions, or transportation limitations.

Product Delivery

Customers are required to check the physical condition of the package upon delivery. In case of any damage caused during transportation, the issue must be reported to Akubal’s support team as soon as possible. Failure to report any issues within the specified timeframe will be considered confirmation of the product’s condition at the time of delivery.

Warranty and After-Sales Services

Warranty conditions for each product are provided on the relevant product page. The warranty covers issues caused by manufacturing defects or product quality problems. It does not cover damages resulting from improper use, incorrect maintenance, unauthorized modifications, accidents, impact damage, or usage beyond the standard capacity.

Product Exchange and Return Policy

In case of product discrepancies, technical defects, or transportation-related damages, customers may submit a request according to the conditions stated on the “Return Policy” page. Requests will be reviewed after receiving the necessary information and documentation, and the final decision will be communicated to the customer as soon as possible.

User Responsibilities

Customers are required to provide accurate and complete personal information, delivery address, contact details, and other necessary information when placing an order. Any delay or issue in delivery caused by incorrect information provided by the customer will be the customer’s responsibility.

Additionally, using website content, images, texts, designs, logos, and other intellectual property belonging to Akubal without written permission is prohibited and may result in legal action.

Privacy Policy

Akubal is committed to protecting the security and confidentiality of customer information. Collected information is used solely for order processing, service delivery, and improving the shopping experience. Customer information will not be shared with third parties without legal authorization or customer consent.

Changes to Terms and Conditions

Akubal reserves the right to modify or update these terms at any time to improve services or comply with applicable regulations. The latest version of these terms will always be available on this page, and continued use of the website indicates acceptance of any updates or changes.

Thank you for your trust and choosing Akubal. Our goal is to provide high-quality products, transparent services, and responsible support to create a secure and satisfying shopping experience for you.